Why did we launch CAYA Care?

CAYA (Children, Adolescents, Young Adult, & Adult) Care

Across our training and clinical experiences as psychologists, all of us dealt with problems regarding having patients placed on 6+ month waitlists or referring patients out. This was the case with many other psychologists across the United States pre-pandemic.

The COVID years, however, brought about increased challenges for patients as well as difficulties accessing high quality mental health care. According to the World Health Organization, the COVID-19 pandemic brought about a 25% increase in the prevalence of anxiety and depression worldwide.

In clinic, we clearly saw the many reasons that led to increase in mental health concerns, including financial difficulties, family conflict, employment changes, loneliness/isolation, fear of infection, loss of loved ones, among many others.

Friends and family members reached out to us to ask if we knew any mental health professionals that could see them or their children to help with different concerns. However, there were no high-quality providers that were easily accessible. The process to see a qualified professional included calling the clinic during work hours, waiting to hear back from an intake coordinator, being placed on a waitlist, being called back many months later, scheduling on the phone with someone, and then coming in for the first visit. On the other hand, there were new ways emerging to seek mental health treatment quickly but these short-cuts often were at the risk of receiving lower quality services with treatments lacking an evidence-base.

Many questions started coming up for us as psychologists: Is it up to patients and their families to do the bulk of the work searching for a high-quality provider? Do people really need to wait 6+ months to see a provider for mental health concerns? Is it somehow given that accessing high quality care would be associated with a long and non-user friendly process? And how helpful is it for patients to get care quickly if it’s not the best care possible for them?

We chose to launch CAYA Care in response to these questions in order to provide high quality care at your fingertips. You don’t have to wait until business hours to call and schedule an appointment with a provider at CAYA. You don’t have to sit on long waitlists to see a psychologist at CAYA Care, and you don’t have to be the one doing research on which provider is best matched for your presenting concerns as well as is licensed where you live. Let US do the work!

Our psychologists are always staying up-to-date on the evidence with regards to different assessment and treatment advances.

Nour Al Ghriwati, PhD
Founder & Psychologist

All of our psychologists currently have part or full-time jobs at academic medical centers. That means our psychologists are always staying up-to-date on the evidence with regards to different assessment and treatment advances. That also means you have providers who are skilled in research and clinical work and are trained in the best institutions in the world.  

With CAYA Care, we have spent months researching the best technology to bring you a user-friendly interface to do the hard work for you. We hope that you enjoy the ease of setting up appointments, finding the right provider, paying for your services, and seeing your progress in your own portal. As we continue to grow, we believe we will expand our services to include occupational therapy, speech therapy, and other services so that CAYA Care can become a one-stop shop for you and your family to access the quality care you deserve.

We are always learning and striving to make your experience a positive one. If you have any feedback on our site, our technology, our therapy, or anything else, please do not hesitate to reach out to us at admin@cayacare.com. We welcome any and all suggestions!

We look forward to growing with you. 

 

Best,
Nour Al Ghriwati, PhD 
Founder & Psychologist
CAYA Care, LLC 
Cayacare.com

 

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